Join ZOOM, make a difference!

We truly believe that people are the most valuable asset of any company, including ours, ZOOM International. This is why we are always searching for the best talent to join ZOOM and to help us become an even more successful and inspiring enterprise. There is a lot of hard work still to be done, but we are very proud of our achievements so far.

On numerous occasions, ZOOM has been ranked as one of the Deloitte Technology Fast 50 Central Europe fastest growing companies, and we currently enjoy serving more than 1400 customers in 90 countries around the world.

You may already have worked for several software companies during your career, and you will be familiar with the many obstacles large enterprise face every day. But we are not just another software company – we know where we are, where we want to go, and which road to take. We make our decisions quickly and efficiently, so your work will always be appreciated. Our company culture is based on a truly open door policy and on the daily, active presence of ZOOM founder and CEO, Šimon Vostrý.

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With offices in the Czech Republic, USA, U.A.E (Dubai), and Russia and employees from more than 20 different nations, our official company language is English. We are very proud of our multinational climate, which encourages, motivates and inspires us to become the company of choice, not only for our partners and customers, but also for our employees.

Speaking of partners and customers, we have chosen the indirect sales model, which means that we deliver our solutions through a network of closely collaborating partners. This allows us to really spread our wings and reach the whole world. It also obliges us to develop products, that are simple to deliver and use. Unlike most of our competitors, we strive to keep things pretty straightforward.

We are company of long-lasting values and partnerships. Most of our employees have remained with us since the setup of the company. That makes us really happy! And last, but not least – our business partners stay with us as well. Our retention rate is more than 99 %. That basically means, that they stick with us.

VasekSlovacek

Not many companies put such emphasis on user experience as ZOOM does. It is often difficult to make people understand how important usability is. But my teammates here in ZOOM understand that and it is great to have brainstorming session when we come up with new ideas that make the products better and easier to use. Our team here and the freedom to explore and pursue new ideas is why I like working in ZOOM.

Václav Slováček, UX Interaction Designer
brian

The culture of ZOOM is THE reason I work here. The culture is comprised of an amazing group of people that believe sales should be a marathon and not a sprint. A culture that believes if we focus on the success of the person in front of us then we will ultimately achieve our aspirations and create real friendships in the process. It is a culture that holds “doing the right thing” above all other principles. For most companies, discussions of culture fall into trite sayings and empty promises – not the case with ZOOM.

Brian Shore, President, ZOOM North America
Karol

Being with ZOOM for almost 8 years means that there are most likely many things I like about this company. I would say that why I like to work for ZOOM is because I am being part of successfully expanding and growing company with “nothing is impossible” approach full of enthusiastic, easygoing and friendly people.

Karol Keher, VP, Sales EMEA
Beth

ZOOM enables me to apply current WFO solutions that meets the needs of the partners and client base. Further my positions with ZOOM provides a platform for me to utilize my strongest skills, knowledge and talents to create a revenue stream, from which I am compensated. It is energizing to be a part of a dynamic, growing business.

Beth Herman, Director of Sales, Eastern Region
Jindra

while(true) {
if (in_sprint) {
std::for_each(tasks_in_sprint.begin(), tasks_in_sprint.end(),
std::bind(implement_task, std::placeholders::_1));
} else {
issue_t & issue = issues_queue.front();
issues_queue.pop();
fix_issue(issue); }} // Jindřich Hrabal, Team Leader, Sprint Team Red

Sergey

I like the people in ZOOM – the ideal mixture of being professionals of a very high level and nice people to talk to even out of business hours. I like spending the time together both at work and after that. I like how ZOOM is built – every part of the company is focused on bringing the results, there are no useless business processes, no useless rules and no.. useless people. Everybody in ZOOM is on the right place and knows exactly what to do in order to add value to the company.

Sergey Bolshakov, Regional Director, Russia and CIS

Are you motivated to succeed?

motivate

We are always looking for a broad spectrum of colleagues. The most important characteristics of those who join our team, is their enthusiasm and a strong will to succeed, to learn new things and to achieve more than others. Does it sound familiar to you? If you feel that this is you, please do not hesitate to contact us. We will be more than happy to get to know you and consider how we can align our company targets with yours.

Suggest the right person to us!

suggest

Do you know someone else who would fit our company well? Please let us know! We will reward you with 2,000 USD, if the candidate joins ZOOM and remains with us for at least 3 months. We truly value great talent – very much! We will contact the suggested person discreetly, keeping his or her privacy as our highest concern.

Available jobs

Senior Support Engineer for Arabic-speaking Countries
One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team. About the Position The Senior Support Engineer is expected to: Install and maintain ZOOM CallREC and ZOOM Quality Management Suite Analyze and solve issues in customer production systems Contribute new and original ideas for solving issues About the Candidate …

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Senior Support Engineer
One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team. About the Position The Senior Support Engineer is expected to: Install and maintain ZOOM CallREC and ZOOM Quality Management Suite Analyze and solve issues in customer production systems Contribute new and original ideas for solving issues About the Candidate …

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Inbound Marketing Specialist
Are you an “A+” player who likes a challenge? Are you passionate about your work? Do you like free espresso? Do you want to work at a high growth software company in Prague, Czech Republic? We are looking for an amazing, data-driven inbound marketer who is self-motivated and versatile… and gets stuff done. You will be in charge of attracting site traffic, converting that traffic into new leads for the business, and nurturing those leads to move further in the funnel and pass them to the Sales team. Responsibilities Build and execute the editorial calendar (web, social media, external sites) …

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Continuous Delivery Engineer
As a successful candidate you have to be able to work independently or in a small team. You are self-starter, team player with analytic skills and attention to detail. You are interested in cutting edge technologies and development background.

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Product Manager
About the position ZOOM International is looking for an experienced product manager to join our growing product team. As a Product Manager, you will be responsible for the developing the next generation of ZOOM products and will have tremendous opportunity to contribute to the success of the industry’s leading Quality Management solution. This position is based in Prague, Czech Republic. Core responsibilities Write product specifications, prioritize features and work with engineering team in an Agile environment to deliver products that will delight users Work closely with partners and customers to understand user requirements and come up with creative solutions that …

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Solution Specialist and Trainer
About the position As a successful candidate you will work in the Communication & Training department. Solution Specialist works closely with development teams (we use agile), with product management and other trainers. Everything you work on has an immediate impact on delighting our customers. Core responsibilities You educate (through consultancy, training, documentation) and support ZOOM current customers and internal staff in the knowledge about ZOOM solution. You are technology evangelist (ambassador) of ZOOM brand in everything you create and deliver. We expect Technical aptitude and experience in Unix/Linux systems An enthusiasm for explaining technical details and how things work Clear …

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Tier III Engineer in Brentwood, Tennessee
About the position Build, train and establish a team of engineers that have skills in all three Tiers of services and deployment similar to the Professional Support & Services team in the Czech Republic. Sit as part of a Professional Support & Services team that has responsibility for delivering voice technology and appliances to ZOOM customers globally.  Act as a technical expert and provide support and services on a global basis.  Responsible for the design, deployment, configuration, support, trouble shooting, debugging and administering the proprietary ZOOM QM products, and solutions for small, medium, large and/or enterprise businesses.  Ensure that all …

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C/C++ Speech Analytics Developer
ZOOM Speech Analytics research team seeks C/C++ developer able to implement and maintain new speech and text processing algorithms. It is work on real current product but possibility to also join the research is only limited by candidate’s own abilities.

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Speech Analytics API Developer
ZOOM Speech Analytics research team seeks developer able to implement and maintain high level interfaces to speech and text processing core. It is work on real current product but possibility to also join the research is only limited by candidate’s own abilities.

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Senior QA Engineer
ZOOM International is a provider of call recording, contact center quality management and speech analytics solutions with more than 1000+ customers in 80 countries around the world. More information http://www.zoomint.com/. As QA Engineer you will act as a supervisor in QA area for your team.

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Sales Director, DACH
ZOOM seeks an experienced sales individual to expand ZOOM’s operation into DACH region. Ideal candidate will able to cover all the sales activities utilizing local market knowledge in order to build ZOOM’s position in Germany, Austria and Switzerland. Demonstrated knowledge of a process for managing a territory, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management is required.

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SCRUM Master
The Scrum Master is accountable for working with team of developers and testers and removing impediments to the ability of the team to deliver the sprint goal/deliverables. The Scrum Master acts as a buffer between the team and any distracting influences. The Scrum Master ensures that the Scrum process is used as intended. A key part of the Scrum Master’s role is to keep the team focused on the tasks at hand.

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QA Tester
ZOOM is extensively growing and expanding through the world and needs to stay on the edge with its software development. Our goal is deliver stabile and powerful software solution to provide the biggest possible added value to our customers. Detail testing of our products is one the most important steps of our deliver chain. That is why we are currently looking for QA Tester.

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Project Manager
To support our project team, we are searching for a skilled Project Manager.

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Account Manager – US, West Coast
ZOOM seeks a dynamic Account Manager to drive growth through the development and expansion of customer and channel relationships. Demonstrated knowledge of a process for managing a large territory, including demand generation, partner development, forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management is required.

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User Interface Developer
You will work directly with product management, develop rich HTML5 application interface, explore latest technologies and trends to provide great user experience. It will be your job to make sure the application always works, behaves and feels right.

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Linux Guru
ZOOM International as a Linux base software house understands that their employees’ experience and knowledge are key values for the development of high quality products. The usage of the proper technologies and the excellent performance of our engineers allow us to deliver a stable product portfolio to our customers. We are currently looking for a new Linux Guru to join our team. The Linux Guru will be responsible for our internal system administration (Maven, Git and Gerrit) and for the application of the optimal practices within the product development cycle including the automation and customization of the setup procedures. If you are a highly experienced Linux fan with a strong background in CentOS or RedHAT systems including shell programming, the RPM packaging system and regular expressions, do not hesitate to call us.

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Looking for a different position?

It seems that if you have reached this point, that you are interested in ZOOM, but didn’t find the right position. Let us know about you as well! We are constantly growing which means that we are constantly looking for new skills. No matter whether you are interested in development, sales, support or marketing – we will be happy to keep your profile in our database and contact you, when the right time comes! We hate waiting and so do you. Therefore we will always respond to your application within 48 hours. All information that we receive is considered strictly confidential. We are able to schedule meeting with you and our representatives in order to match your schedule.


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